Track your order
As soon as we have prepared your order and given it to the shipping company, you will receive an email to let you know (sometimes they will end up in the spam tray of your email). This email also has the tracking number of your order, but you can ask us any time through email@example.com.
With the follow-up number, you can go to the DHL website external link and verify the situation of your order.
Sometimes DHL software does not recognize the package number until it passes through the logistics warehouse. It is likely that you will receive our email as soon as we pick up the package, so maybe your order's probably in the collection truck. Just wait a few hours before checking again.
If you prefer, you can always contact DHL on their website or by phone, give them your order number and name so they can tell you where it is (902122424).