Customer Support
Office Hours:
Monday to Friday: 9:00 a.m. to 4:00 p.m. (+34) 91 1 25 20 21
Store hours C. Cervantes 9, Madrid:
Monday to Sunday: 11:00 a.m. to 3:00 p.m. // 4:00 p.m. to 8:00 p.m.
We spend a lot of time in the warehouse preparing orders, so if you see that we don't answer the phone you can also send us an email to hola@realfabrica.com and we will answer you very quickly.
Sales assistance. In the footer below, we have all the practical information on how to buy ( payment conditions, shipping and tracking , etc.). You can also access your order data in your account . Need help?
Sale to Companies. Check the Sale to Companies page as we offer a wide variety of personalized services.
And for any other question, we are always here for whatever you need.
Schedules
Office
Monday to Friday: 9:00 a.m. to 4:00 p.m. Phone (+34) 91 125 20 21 hola@realfabrica.com
Store
C. Cervantes 9, Madrid. Monday to Sunday: 11:00 a.m. to 3:00 p.m. // 4:00 p.m. to 8:00 p.m.
We spend a lot of time in the warehouse preparing orders, so if you see that we don't pick up the phone, you can also send us an email to hola@realfabrica.com and we will respond very quickly.
- Sales support. In the footer below, we have all the practical and how-to information ( payment terms, shipping and tracking , etc.). You can also access your order data in your account . Need help?
- Sales to Companies. Check out the Real Fábrica para Empresas page as we offer a wide variety of personalized services.
And for any other question, we are always here for whatever you need.