Shipping policy
Peninsular Spain: 5,90€ (free: +90€) / 2-3 business days
Pickup in Madrid store: free - In 1 hour you can have your order ready for pickup
Balearic Islands: 2-3 Business days / 8,90€ / 1 kg (for higher weights, the web system calculates the price / weight products)
EEUU / Canada: 10$ USD / 6-8 business days. For now we do not send food, crafts or books to the US. Just blankets and scarves. If you select the view for the American market on the website (on the computer it is at the top right), you will be able to enter the specific website to buy products for the US and Canada. For deliveries outside the European Union and from your VAT area, VAT is excluded, and taxes upon arrival of the package are the responsibility of the customer.
EUROPE (land): 4-12 business days (depending on country) / EUROPE (air): 2-3 business days
SHIPPING COSTS TO EUROPE
GROUND SHIPPING 4/12 Business Days
Germany |
Belgium
|
France | Portugal | Italy |
Austria Bulgaria Croatia + VER MÁS
|
|
1 kg | 11,0€ | 14,5€ | 12,95€ | 11,5€ | 16,9€ | 15,9€ |
2 kg | 12,5€ | 16,5€ | 13,9€ | 11,5€ | 18,5€ | 17,9€ |
3-4 kg | 15,0€ | 18,5€ | 17,5€ | 11,5€ | 24,9€ | 23,5€ |
5-10 kg | 22,9€ | 32,0€ | 21,0€ | 12,0€ | 35,9€ | 36,0€ |
11-15 kg | 29,5€ | 39,9€ | 23,9€ | 16,0€ | 45,2€ | 47,0€ |
In addition, we have a premium air shipping service for Europe with deliveries in 2-3 days starting at €18.90. This service is offered at checkout, before purchase, and the price is determined based on the shipping weight of the order.
AIR SHIPPING 2/3 Business Days
Germany - Austria - Belgium - Denmark - Finland - France - Greece - Ireland - Italy - Luxembourg - Netherlands - Sweden | Bulgaria - Croatia - Slovakia - Slovenia - Estonia - Hungary - Latvia - Lithuania - Poland - Czech Republic - Romania | |
1 kg | 18,9€ | 20,0€ |
2 kg | 26,9€ | 28,5€ |
3 kg | 34,0€ | 36,5€ |
4 kg | 38,0€ | 42,5€ |
5 kg | 42,0€ | 47,9€ |
6 kg | 47,5€ | 55,9€ |
7 kg | 51,0€ | 63,5€ |
8 kg | 54,9€ | 71,5€ |
9 kg | 58,5€ | 79,5€ |
10 kg | 62,5€ | 87,0€ |
11 kg | 64,5€ | 93,9€ |
12 kg | 66,5€ | 100,9€ |
13 kg | 68,5€ | 107,5€ |
14 kg | 70,9€ | 114,5€ |
15 kg | 72,9€ | 121,5€ |
- At the moment we do not ship to Andorra, Cyprus, England, Liechtenstein, Livigno, Malta, Norway, San Marino, Switzerland, Türkiye.
Orders received before 12 noon will be delivered to the courier on the same day.
If you want to be sure when your package will arrive, send us an email to hola@realfabrica.com we will respond quickly.
Pick up in store - Madrid
In Madrid, you can also choose to collect your package at one of our branches, whichever you choose during the purchase process.
When your order is prepared, we will notify you by email and you can pick up in person or send us a Glovo(normally it is ready in 1 hour. If it is very urgent, during the week you can contact us at the office: 911252021)
- Tienda Cervantes 9, in the Literary Quarter
- Warehouse (Plaza Castilla area),
To pick up the order you can come personally or send another person on your behalf. Whoever picks up the order needs the order number and to know the customer's first name. If you send to a Glovo, remember to put this information in the request to the courier (example: Real Fabrica Order #12345 of Juan). The order has to be collected within a week.
Canary Islands, Ceuta and Melilla
Unfortunately, at the moment we do not ship to the Canary Islands, Ceuta and Melilla but we are working so that you can soon enjoy our products. I hope we get it soon.
Garantía de entrega
In the event that the order is returned to us because it was not possible to deliver it to the address that you have indicated to us within the deadlines in which the courier company stipulates, the order will be sent again after receiving payment of the expenses. of shipping.
If for exceptional reasons we are forced to reject the processing of any order, we reserve the right to do so at our sole discretion.
Updated November 4 of 2024